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DATA + STORYTELLING FOR SPORTS SUCCESS

FAQ


ABOUT US
What is WinnersView?
WinnersView is a new digital sports service that makes you smarter about the game you love.  For more information, please see our About Us page.

What sports are featured on WinnersView?
Currently, WinnersView features NHL (selected teams), NBA (selected teams). Stay tuned as we add more sports, teams and leagues to the platform.

Why doesn’t WinnersView feature certain sports or teams that interest me?
Initially focusing on the NBA and NHL, WinnersView will grow to encompass a broad range of sports with national coverage.  Click here to stay updated on new WinnersView developments.

How can I access WinnersView? 
WinnersView can be enjoyed on a wide variety of platforms including desktop and laptop computers, tablets, smartphones.

Where can I access WinnersView content?
WinnersView works worldwide, wherever you have an internet connection. However, you may experience technical problems if your internet connection is not fast enough to support video streaming.

Why can’t I see some of the videos on the site?
As a beta product in testing, some of our videos may only be viewable in certain geographic areas due to footage-rights restrictions during our test period.  Click here to stay updated on new WinnersView developments.

Does it cost anything to use WinnersView?
As a beta product in testing, WinnersView is currently presented free of charge. In the future, certain advanced features may be offered on a premium paid basis.  Click here to stay updated on new WinnersView developments.

How can I stay up to date on the latest WinnersView developments and news?
Click here to sign up for our WinnerView email newsletter. Or follow us on Facebook or on Twitter.

How can I share feedback about the WinnersView product or programming?
Please let us know here.

How do I contact someone about advertising on the WinnersView site?
Please contact us at advertising@winnersview.com.


ABOUT DAILY FANTASY SPORTS
What is Daily Fantasy Sports?
Daily Fantasy Sports (or DFS) is a type of competition where players can compete against each other by building a team of professional athletes (or a “lineup”), and earn points based on the actual statistical performance of those athletes in real-world competitions. There are many different DFS providers where players can earn cash prizes for building well-performing lineups. Currently, WinnersView supports the two most popular providers, FanDuel and DraftKings. Each of these providers have different rules regarding lineup creation, such as the maximum number of players allowed in certain positions or a salary cap to restrict how much can be “spent” in building your lineup.

Please visit FanDuel or DraftKings for more information about specific contest rules.

How can I create lineups?
There are three ways a user can create a lineup:

1.
Using the DFS “QuickPicks” feature. This is accessible on the WinnersView home page by clicking on the “Daily Fantasy Quick Picks” button, then by selecting your sport, provider, and type of lineup.
After you’ve created your lineup, you have the option of:
a. Customizing your lineup. This allows you to build your own lineup by removing or adding players of your choosing.
b. Downloading your lineup. This exports your lineup in a CSV file, which can be uploaded directly into a FanDuel or DraftKings contest.
c. Saving your lineup. This allows you to track the performance of your lineup in WinnersView.

2. Using the Daily Fantasy Dashboard. This is accessible through the home page by clicking on the “Daily Fantasy Dashboard” button.
The DFS dashboard shows the list of available types of DFS contests for tonight. For each contest type, WV provides several expert-recommended lineups. You can preview each of these lineups by clicking the Preview icon, and then choosing to customize, download, or save it. For each DFS contest, you can also create your own lineup from scratch by clicking on the Customize icon.

3. Customize Lineup
This allow users to create lineups from scratch, or alter pre-built lineups from DFS QuickPicks or the DFS Dashboard. Users can also choose to “Lock” or “Exclude” certain players. These are used in conjunction with the “Optimize” functionality. Locking a player ensures that the player will always be present in the lineup, and Excluding a player will ensure the player will never be in the lineup. Once a user has chosen some players to Lock and Exclude, they can use the Optimize button to automatically choose their remaining players.

How can I submit lineups to Daily Sport Fantasy providers (DraftKings, FanDuel)?
Once a user has downloaded a lineup in a CSV file from WinnersView, they can upload it directly into a FanDuel or DraftKings contest. Please visit the provider’s sites to see how to upload your lineup.

How can I track progress of my lineups?
When a DFS contest has started, and a user has saved one or more lineups for that contest, they can track the performance of their lineups in the “Live” section. In this section, users can see up-to-date performance statistics for all of their saved lineups, including fantasy points earned by player, game statuses, game scores, etc.


TECHNICAL INFO
What kind of computer or computer programs do I need to access WinnersView content?
You must have an active internet connection to stream video and access DFS data. You can access WinnersView directly from our website using the internet browser on your computer. We support streaming over both Apple and Windows personal computers. If you plan on streaming from our website, we recommend using the most current version of your web browser. WinnersView works well with all major browsers. 

What kinds of tablets or phones can I use to access WinnersView?
WinnersView can be enjoyed on iPads, iPhones, as well as Android and Windows tablets and smartphones using an internet browser.

What operating systems can I use to watch WinnersView?
For viewers who wish to stream videos via our website, WinnersView can be enjoyed on both Apple and Windows PC platforms. We recommend using the most current, fully-released operating system available for those platforms.

I am having difficulty streaming videos. What should I do?
If you are having difficulty streaming a video, first check your computer or device to make sure that you have a strong and stable internet connection. If problems persist, please contact our customer care department at  help@winnersview.com.

How can I get help with a technical feature of the site?
Please contact customer support at help@winnersview.com.


ACCOUNT INFO

Do I need an account to watch videos on WinnersView?
No, you can watch WinnersView without an account. However, if you want to keep track of the videos you have previously watched, save videos to watch later as well as lineups you have saved, you will need to create an account using your email address and a password. You can also login with Facebook.

How does my Queue work?
With your WinnersView account, you can create a list of content to watch at a later time. Once you have created your account and are logged in, simply hover over the video you want until the "+ Queue" box appears. Click on the box to add it to your queue. There's no limit to how many videos you can have in your queue and you have the ability to delete them as well.

How do I login to my WinnersView account?
Select “Sign In” on the home page and type in the username and password that you selected when you signed up for your account.

How do I log out of my WinnersView account?
To log out of your account, hover over your username in the upper right corner of the website and select “Sign Out" from the drop down menu.

If I have a WinnersView account, how do I update my account information?
You can access and update your account information from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website. On this page you may perform a variety of account related activities including updating your personal info, changing the email associated with your account, reviewing the videos you have watched, viewing your queue, seeing your saved lineups, and resetting your password.

How do I change the email address associated with my account?
You can change the email associated with your account from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website.

How can I get help with a forgotten user name or password?
Please click here or contact customer support at help@winnersview.com.